Support
Running into trouble? Here's how to get help and a few things worth knowing first.
System requirements
- macOS 26.0 or later
- Apple Silicon (Mac with M-series chip)
- Direct build: notarized and stapled, no sandbox
- App Store build: sandboxed, reduced feature set
First-run setup
MenuUtils lives in the menu bar. On first launch you'll be guided through enabling the modules you want and granting any permissions they need. Permissions can always be changed later in MenuUtils → Preferences → Permissions or in System Settings → Privacy & Security.
Modules that read files (App Uninstaller, Xcode Cleaner) ask you to pick the folders they may access via macOS security-scoped bookmarks. They cannot read folders you have not granted.
Common issues
"MenuUtils can't be opened because it is from an unidentified developer"
This means Gatekeeper did not see the notarization ticket. The direct download is notarized and stapled. Right-click the app and choose Open the first time, or run:
xcrun stapler validate MenuUtils.app
If validation fails, re-download from the latest release — the DMG may have been truncated.
Clipboard shortcut (⌘⇧V) doesn't work
The direct build uses an Accessibility event tap; grant Accessibility permission in System Settings → Privacy & Security. The App Store build uses a Carbon hot key and does not need Accessibility access.
Fan speed or temperature not showing
Sensor reads require the direct (non-sandboxed) build. This is expected — the Mac App Store edition does not show SMC sensors.
Transcription produces no text
Grant Microphone, Screen Recording (for system audio), and Speech Recognition permissions. On-device recognition must be available for your selected language; pick a supported locale in Meeting Transcription settings.
Report a bug
Email support@dogukaan.dev with:
- MenuUtils version (see Preferences → About)
- Edition (direct download or Mac App Store)
- macOS version and Mac model
- Steps to reproduce
Please do not send clipboard contents, transcripts, or other personal data — they are not needed to diagnose issues and we do not want them.
Updates
The direct build checks for updates automatically once a day via Sparkle, or on demand from Preferences → Updates. The App Store build updates through the App Store.
Uninstall
MenuUtils can uninstall itself: open App Uninstaller, select MenuUtils, and move it to Trash. Preferences and on-device databases live in ~/Library/Application Support/MenuUtils and ~/Library/Preferences/com.dogukaan.menukit.plist — remove those to clear all data.